Petite Fleur srls - All right reserved
p.IVA IT01356330454
REA MS-134417
Italy

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Termini e condizioni d'acquisto per operatori commerciali (B2B)

Please read the following carefully as you ("traders") will be informed about the terms and conditions of sale which regulate procedures to make a purchase contract with Petite Fleur srls ("seller").

 

Please note

These conditions are to be considered for the exclusive use of the applicant and can not be disclosed, copied or modified in any part.

By placing an order, you declare to accept without reserve the following conditions.

1. Premise

2. Purchase contract form

3. Payment methods

4. Product detail

5. Minimum purchase quantity

6. Shipping and Delivery

7. Cancellation and Returns 

8. Product warrenty

9. Limitation of responsability

10. Privacy

11. Contacts

1. Premise

​The following general sales conditions are exclusively meant for "traders" (natural or legal persons acting within their professional or business activity) and they apply at the signing of the sales contracts of the products described and presented on the website www.primrosefabricswholesale.com, which is property of Petite Fleur srls with headquarters in via Godola 25B 54100 Massa (MS) IT 01356330454 REA MS-134417.

 

Please note

Petite Fleur srls reserves the right to change these conditions without notice. If these present conditions should change, the conditions signed at the drawing of the sales contract shall remain valid.

2. Purchase Contract Formation

​Placing an order on is very simple and fast.

1. In the Menu by clicking on the "in store" page you can select the product you want, check its information and its details.

You can also decide to add the desired quantity to the basket simply by clicking on the "ADD TO MY BASKET" button.

2. To see the content of your basket click on the basket icon on the top right of the page.

This will open a new tab from which you can cancel your order or proceed to the payment by clicking on the button "see my basket".

3. To complete your purchase you have two possibilities:

 

a. By clicking on the "CHECKOUT" button, a new tab will open.

Here you will be asked to enter the data necessary for the shipping and invoicing processes, and to choose shipping and the preferred payment method. 

You can then proceed to finalize your purchase via paypal/credit card, or via the offline payment method through bank transfer.

 

Once you have verified the accuracy of your data and of the products you purchase, you must confirm that you have read the general sale conditions, the privacy policy and the refund policy and limitation of responsibility.

You can then place the order by clicking on the "PLACE ORDER" button. 

Please note 

By doing this you are making a binding bid for the selected products and you must confirm that you have read the terms and conditions, the privacy policy, the refund policy and limitation of responsibility.

or

b. By clicking directly on the "check out with Paypal" button (payment through paypal or credit card).

You will be redirected to the PayPal website where you can complete the purchase safely.

Please note 

By doing this you are making a binding bid for the selected products and you must confirm that you have read the terms and conditions, the privacy policy, the refund policy and limitation of responsibility.

 

You can then place the order by clicking on the "PLACE ORDER" button. 

Please note 

By doing this you are making a binding bid for the selected products and you must confirm that you have read the terms and conditions, the privacy policy, the refund policy and limitation of responsibility.

​​​

Please note 

The purchase request does not bind Petite Fleur srls to accept and confirm the order.

 

Petite Fleur srls reserves the right to evaluate and confirm the request or not.

 

The purchase contract can be considered concluded only after the written order confirmation by Petite Fleur srls. 

 

Modifications or withdrawal requests concerning the purchase must be agreed with and approved by Petite Fleur srls.

​​​​

The fabric is prepared and sent within 7 days from the receipt of the payment.

3. Payments method

The payment methods you can choose to purchase through include:

 

- PAYPAL/CREDIT CARD - (Additional costs 3.4%+0.35 EUR per transaction shall be borne by Petite Fleur srls)

Once you have placed your order, you will be redirected to the PayPal site where you can make and confirm your payment safely and quickly. Once the payment is registered, the order can be processed.​

You can use your credit card through the Paypal gateway without having to register or have an account.

Petite Fleur srls will never know your credit card details.  

This data is encrypted with SSL which guarantees a high level of safety and secure purchase on this site. ​

 

Paypal email address: primrosefabrics@gmail.com

Please note

In case the bank rejected the order acceptance, Petite Fleur srls reserves the right to cancel the order you have made.

​​

-BANK TRANSFER -

Once you have placed your order you will receive an email with all the information you need to complete the payment.

The payment will be made by bank transfer within 3 days from the date of confirmation and acceptance of the order.

Una effettuato il pagamento si prega di inviare la ricevuta di pagamento a hello@primrosefabrics.com

Se il pagamento non verrà effettuato entro i termini stabiliti, l'ordine verrà automaticamente annullato.

Only after confirmation of credit on Petite Fleur srls's bank account in (depending on the bank, this may take up to 5 business days!) your order will be put into preparation and sent within 7 days from the receipt of the payment.

Information to make the bank transfer

 

beneficiary  

Petite Fleur srls

IBAN

IT62C0307502200CC8500652906

BIC/SWIFT 

BGENIT2T

Bank nameand address

Banca Generali SPA

Piazza della borsa,

8/B Trieste 34121

ITALIA

payment’s description

invoice payment n. … on date …

Please note

This data is based on the new SEPA-/EU data transfer standards. With SEPA you can make transfers at the cost of a national bank transfer. The expenses are divided between sender and recipient and each party will take part in the expenses according to the regulations of their bank.

For orders outside the European Union, the additional costs and bank bonuses are the customer's responsibility.

4. Product details

All our fabrics are digitally printed on 100% organic cotto​n​ using low environmental impact inks.​

UPDATE  For the coming soon collections of 2019/2020 we are working with GOTS certified partners. 

For more information about GOTS criteria check the link https://www.global-standard.org/.

  • Details regarding height, weight and type of fabric can be found by clicking directly on the product sheet.

  • The fabric is sold in approx. 10 m bolts

  • ​​The resale price cannot be lower than the one set by Petite Fleur srls and available on the www.primrosefabrics.com website (retail price+22% VAT). For countries where VAT is not present, the minimum resale price is to be considered the retail price excluding VAT.

​​

Please note

Petite Fleur srls reserves the right to modify the details of the products without altering their essential characteristics.

5. Minimum purchase quantity

 

  • ​The minimum first order is of 150€ (EUR) excluding VAT 22%* and shipping cost.

  • You can choose from any collection's design available. ​

  • The fabric is sold in approx. 10m bolts

  • Reorder minimum is 2 bolts, from any products available.

  • The price is expressed in EUR (€) excluding VAT 22% and shipping cost (calculated based on weight).

*For orders destined for non-EU countries and for EU companies with VAT number registered and valid for European trade (VIES - VAT number validation) transactions the VAT is free of charge. We remind you that there are no customs duties within the EU and the total price paid is inclusive of any spending, unlike the extra-EU orders.

 

Please note

Prices and minimum can vary at any moment and without notice.

Anyway If these present conditions should change, the conditions signed at the drawing of the sales contract shall remain valid.

6. Shipping & Delivery

We currently ship to Europe, Europa no EU, USA & Canada, Australia e New Zeland

Your order is prepared within 7 business days from the the "Order received" confirmation e-mail and consign them to the express courier on the first working day available.

The products are shipped to the address you provide at the checkout.

Please note

You must provide a valid address.

If the delivery is not successful (e.g. for incorrect shipping data or due to the inability to reach the recipient even after the 2 retransmission and contact attempts) and even after the storage period, the shipped goods are sent back to the sender, the purchase contract will be considered resolved.

As a consequence of the resolution, the payment received will be reimbursed, excluding shipping costs.  

The additional costs and modalities for returning the product are to be paid by you.

You also take responsibility for any damage, failed delivery and delay.

If you are living outside of the EU you are also required to know return policies for extra-EU returns and any possible customs duties/charges policies, which are always to be paid by you.

The transport resulting from the termination of the contract may have additional costs to be paid by you. 

 

 

The express courier designated for the delivery is DHL.

With this service you are provided with a tracking number which you will receive by email as soon as your package is shipped.

 

DELIVERY TIMES estimetad are

for ITALY ---> 1 - 2 business days​

​ 

for EUROPE---> 2 - 4 business days

​for the rest of the WORLD ---> 2 - 4 business days

​​

​The delivery times which you see are just an estimate and they may be subject to delays caused by various factors that in no way depend on Petite Fleur srls will. ​Petite Fleur srls cannot be held responsible for any delay imputable to the customs clearance procedure.

SHIPPING COSTS

The delivery costs are in EUR (€) and are explicitly added to the order subtotal.

for ITALY ---> 5€ per bolt

for EUROPE  ---> 10€ per bolt

for EUROPE no EU / USA & CANADA ---> 15€ per bolt

for AUSTRALIA & NEW ZELAND ---> 20€ per bolt

FOR EXTRA EU ORDERS 

Customs duties, taxes and/or customs clearance fees (including any intermediaries where specified) may be applied for importing the goods and are to be paid by you. 

​​​

No shipments are made during Italian holidays:

 

  • January 1st New Year's Eve

  • January 6th Epiphany

  • April 21st Easter Day

  • April 22nd Easter Monday 

  • April 25th Italian Liberation Day 

  • May 1st International Workers' Day 

  • June 2nd Republic Day

  • August 15th Assumption of Mary/Ferragosto

  • November 1st All Saints' Day

  • December 8th Feast of the Immaculate Conception

  • December 25th Christmas Day

  • December 26th St. Stephen's Day

​​

- PASSING OF RISK -

Once the parcel is entrusted to the courier Petite Fleur srls can neither grant delivery within the established times or the package's integrity, nor prevent theft or loss. That's why I ask you to make sure when the parcel arrives, that it is intact and it has not been tampered with. If you notice openings or believe that the package may have been damaged during shipping, sign as "unchecked" and please take pictures if possible.

In this way I will be able to help you with your refunding/replacement practices.

 

After the order is accepted, there may be cases where the delivery becomes impossible or the delivery times can not be defined for causes not imputable to Petite Fleur srls, such as prolonged strikes, adverse climatic conditions, etc. In these cases, you will be informed immediately and we will look for a mutually acceptable solution. In this particular case claims for damage compensation are excluded. In case Petite Fleur srls is aware of such discomfort you will be notified before proceeding to the purchase process. ​

7. Cancellation and Returns

Orders can only be canceled during the preparing phase.

Please note

In case of cancellation of a confirmed order or if the delivery is not accepted by the client after the shipment, the buyer will be required to pay a penalty equal to 20% of the contract price of the products canceled and/or not accepted.

The additional costs and modalities for returning the product are to be paid by you.

You also take responsibility for any damage, failed delivery and delay.

If you are living outside of the EU you are also required to know return policies for extra-EU returns and any possible customs duties/charges policies, which are always to be paid by you.

RETURN POLICY

Within 8 days of the date of receipt of the product, please send your explicit statement containing the decision to withdraw from the contract entering your details, those relating to the order and purchase made and those relating to the products you wish to return, to the email address petitefleursrls@legalmail.it, or via registered letter with return receipt.

 

The product must be returned intact, unused, in the original packaging, complete in all its parts and complete with the attached tax documentation.

 

Please note 

You may return the product not later than 8 days of the date on which you notify your intention to withdraw from the purchase contract.

The additional costs and modalities for returning the product are to be paid by you. You also take responsibility for any damage, failed delivery and delay.

 

REFUND CONDITIONS

Refunds can only have place after verifying and approving the integrity of the returned product as reported in the return policy. In this case, Petite Fleur srls will reimburse the amount of the order including any shipping costs incurred at the time of purchase within 14 days of the date of the notification of your withdrawal from the contract.

For this refund will be used the same payment method chosen in the purchase transaction, unless otherwise agreed by both parties.

Please note 

Petite Fleur srls can withhold the refund until it receives the returned goods

In case the product does not respect the conditions of return policy or it is damaged, the refund will be denied.

8. Product Warranty

Petite Fleur srls guarantees that the products comply with the description in the purchase contract and are free from manufacturing defects.

The duration of the warranty is 12 months from the shipping date.

 

Petite Fleur srls is responsible for any defect of the products sold, including the non-correspondence of the items with the ordered products, in accordance with Italian law.

This warranty is valid for 12 months from the shipping date.

 

In the event of non-compliance, the customer who has entered into the contract will have the right to obtain the restoration of the conformity o the product free of charge, through repair or replacement, or to obtain an appropriate price reduction or termination of the contract with regard to the disputed goods and the consequent refund of the price.

 9. Limitation of Responsibility

​Petite Fleur srls is not responsible for guaranteeing that the products you purchase are suitable for your purposes.

 

If you use the products for commercial and resale purposes, Petite Fleur srls is not responsible for possible:

 

- loss of profits, sales or business;

- loss of business opportunities;

- business disruption;

- loss of savings;

- indirect losses.

 

In any event, the responsibility towards the buyer in relation to any deriving loss can not, under any circumstances, exceed the price of the products at the time of conclusion of the purchase contract.

10. Privacy

​Please see our Privacy Polic for more info.

11. Contact

For any further questions or info

email 

hello@primrosefabrics.com

certified email 

petitefleursrls@legalmail.it


via mail to the following address

Petite Fleur srls 

Via Godola 25B 

54100 Massa (MS)

Italy