Petite Fleur srls - All right reserved
p.IVA IT01356330454
REA MS-134417
Italy

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FREE DELIVERY
to Europe from 99,90€

Spedizione e consegna

We currently ship to in Italy and Europe, Europa non UE, USA & Canada, Australia e New Zeland

The orders are shipped to the address you provide at the checkout.

Please note

You must provide a valid address. If the delivery is not successful (e.g. for incorrect shipping data or due to the inability to reach the recipient even after the 2 retransmission and contact attempts) and even after the three-day storage period the shipped goods are sent back to the sender, the purchase contract will be considered resolved. As a consequence of the resolution, the payment received will be reimbursed, including any shipping costs with the exception of the those resulting from your choice of a type of delivery other than the standard shipment offered, without undue delay and in any event within 14 days from the date of withdrowal. The transport resulting from the termination of the contract may have additional costs to be paid by you. 

The delivery costs are in Eur (€) and are explicitly added to the order subtotal during checkout.

SHIPPING TO ITALY 

  • Delivery costs are Eur (€) 6,95.

  • Free delivery for orders from Eur (€) 59,90.

  • Orders are prepared within 2 business days from the received payemnt and consigned them to the express courier on the first working day available.

  • *The express courier designated for the delivery is DHL /GLS. With this service you are provided with a tracking number which you will receive by email as soon as your package is shipped.

  • Delivery time estimeted are 1- 2 days

  • *Nota bene. Nel caso in cui l'indirizzo di consegna rientri in un CAP area remota o periferica, utilizzeremo il servizio corriere di Poste Italiane. I tempi di consegna stimati saranno di 4-6 giorni. Se desideri ricevere comunque il tuo ordine tramite corriere espresso sarà previsto un supplemento di 6 euro da aggiungere alle spese di spedizione. Per scegliere questa opzioni di consegna basta selezionare in fase di checkout spedizione > "DHL aree remote"

SHIPPING TO EUROPE

  • The delivery costs are explicitly added to the order subtotal during the chekout.

If  you decide to recive your package via EXPRESS COURIER

  • FREE delivery for orders from Eur (€) 99,90

  • Orders are prepared within 2 business days from the received payemnt and consigned them to the express courier on the first working day available.

  • Preparation times may increase for a few days during holidays or in promotional periods. 

  • The express courier designated for the delivery is DHL. With this service you are provided with a tracking number which you will receive by email as soon as your package is shipped.

  • Delivery time estimeted are 2 - 4 business days

If you decide to recive your package via ITALIAN POSTAL SERVICE

  • FREE delivery for orders from Eur (€) 99,90

  • Orders are prepared within 2 business days from the received payemnt and consigned them to the Italian Postal Office on Tuesday and on Friday

  • Preparation times may increase for a few days during holidays or in promotional periods. 

  • ​​Shipping is not tracked

  • Delivery time estimeted are 8 - 15 business days

  • Package that weight 2kg and over will automatically ship via express courier DHL

SHIPPING TO EXTRA EU COUNTRY ( Europa non UE, USA & Canada, Australia e Nuova Zelanda)

  • The delivery costs are explicitly added to the order subtotal during the chekout.

  • Orders are prepared within 2 business days from the received payemnt and consigned them to the express courier on the first working day available.

  • Preparation times may increase for a few days during holidays or in promotional periods.

  • The express courier designated for the delivery is DHL. With this service you are provided with a tracking number which you will receive by email as soon as your package is shipped.

  • Delivery time estimeted are 2 - 4 business days

  • Customs duties, taxes and/or customs clearance fees (including any intermediaries where specified) may be applied for importing the goods and are to be paid by you. Petite Fleur srls can not be held responsible for any delay imputable to the customs clearance procedure.

 

No shipments are made during Italian holidays:

 

  • January 1st New Year's Eve

  • January 6th Epiphany

  • April 21st Easter Day

  • April 22nd Easter Monday 

  • April 25th Italian Liberation Day 

  • May 1st International Workers' Day 

  • June 2nd Republic Day

  • August 15th Assumption of Mary/Ferragosto

  • November 1st All Saints' Day

  • December 8th Feast of the Immaculate Conception

  • December 25th Christmas Day

  • December 26th St. Stephen's Day

- PASSING OF RISK -

Once the parcel is entrusted to the courier Petite Fleur srls can neither grant delivery within the established times or the package's integrity, nor prevent theft or loss. That's why I ask you to make sure when the parcel arrives, that it is intact and it has not been tampered with. If you notice openings or believe that the package may have been damaged during shipping, sign as "unchecked" and please take pictures if possible.

In this way I will be able to help you with your refunding/replacement practices.

 

After the order is accepted, there may be cases where the delivery becomes impossible or the delivery times can not be defined for causes not imputable to Petite Fleur srls, such as prolonged strikes, adverse climatic conditions, etc. In these cases, you will be informed immediately and we will look for a mutually acceptable solution. In this particular case claims for damage compensation are excluded.

In case Petite Fleur srls is aware of such discomfort you will be notified before proceeding to the purchase process. ​